Previous thirty day period, I traveled on American Airlines from Portland, Maine to Washington, DC. I can’t inform you adequate about the excellent service I gained. I asked for a wheelchair for the two airports and also the chair and attendants were being appropriate there and went earlier mentioned and past the decision to duty.
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I just wished to declare that my working experience using this flight and American Airlines staff members was the worst I have at any time had with the airline. The journey to LAX from TPA was Alright except flight attendants don’t smile or act like they like their Careers any longer. The return flight was a nightmare. It started out whenever we received an e-mail the early morning of our flight stating that we required to change our seats which were Earlier chosen. We did just that & checked in on line. After we received to the airport our boarding passes even now had the previous seats which we had to change at the luggage sign in counter (once more staff were not friendly whatsoever).
I flew American airlines for The 1st time and it will be my very last time it had been the most Terrible experience I'd ever had that has a airline. under no circumstances once again you had much better get your act alongside one another
Unfortunately due to weather I was unable to get out from the tri towns punctually this past week. Nevertheless I'm very frustrated with American Airways buyer service.
No agent in sight. Flight 1583 delayed delayed and delayed with no facts or updates specified by gate agent. what a nightmare
For starters, significant thanks and shout out on your Cust Svc rep Laura. She is rather helpful and was equipped to deal with my trouble promptly. You'll want to experience extremely fortunate to obtain her as an staff.
Walberg changed my seats.I believe the personnel inUS air is extremely rude And that i don’t wish to journey anymore
I tried making contact with AA for restitution and received a “form letter†apologizing for my working experience.
I lately flew an Embraer plane from Dallas to Tyler (flight 2746 on December 29th, 2015.) Since the Embraer is a little airplane with tiny leg space, my knees were being embedded in the seat back before me, and it was leading to soreness for me and also the passenger in that seat. I asked the stewardess (“Ellen) if I could transfer towards the exit isle, exactly where there was extra space. When I questioned she said: “We're going to finish counting heads right useful site before we begin taking part in musical chairs.†When she concluded counting folks, I went forward and moved to 1 of two OPEN seats inside the exit isle–I didn’t talk to her all over again as a consequence of her rude reaction The very first time. Ellen arrived above the public deal with technique: “Did you move to the exit isle? Return to your seat.†I went back again immediately. She continued to the PA: “There might be a $ten,000 fine, and I'm not going to pay it.
My husband is inside of a nursing home with Alzheimer’s sickness. American is Profiting from my unfortunate situation by insisting I fork out to transfer his miles to my account though I am the one who has actually been accuring the miles while searching Using the Benefit card. Shame on American Airways. A technician can carry out this by using a few strokes in minutes.
I place in a ask for last September to use my ticket at a later on date. I regretably had emergency gall bladder operation two times ahead of my flight. I referred to as quickly to let the American Airways know and was instructed that they would be no reimbursement, which was fine, I just desire to utilize the ticket at a later day. I put my ask for in and I've even now not listened to nearly anything through the Airways.
Until I had the opportunity to get Tracy Paul within the telephone I could fully grasp her and she or he was very nicely
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